Privacy Policy

Journey Injection Lounge

www.journeyinjectionlounge.com

Updated October 2025

At Journey Injection Lounge, your privacy is important to us. We collect limited personal info (like name, contact, and treatment history) to provide services, schedule appointments, and improve your experience. We do not sell your data. Info is securely stored and only shared with trusted providers when necessary (like for booking or payments). Health info is protected in line with HIPAA standards.

You can request access and/or changes to your data anytime. Questions? Contact us at journeyinjections@gmail.com.

At Journey Injection Lounge, we respect your privacy and are committed to protecting your personal health information. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA), as well as other applicable laws.

1. Information We Collect

We may collect:

Protected Health Information (PHI): Including your name, contact details, date of birth, medical history, treatment information, appointment details, payment information, photos for treatment records, and any other information you provide for care.
General Personal Information: Such as email address, phone number, and preferences.

2. HIPAA Compliance & Use of PHI

Your PHI is used and disclosed only as permitted under HIPAA, for purposes including:

Treatment: To provide you with aesthetic and medical services.
Payment: To process payments.
Healthcare Operations: For administrative, quality improvement, training, or accreditation purposes.
Legal Obligations: To comply with laws, subpoenas, or reporting requirements.
With Your Authorization: For any use outside of the above, we will obtain your explicit written authorization.

3. Your HIPAA Rights

As a patient, you have the right to:

Request a copy of your health records
Request a correction to your health records
Receive a list of disclosures made of your PHI
Request limits on how your information is used or shared
Choose how we communicate with you (e.g., via phone, email)
Revoke authorization at any time (except where we’ve already acted)

To exercise these rights, please submit a written request to our privacy officer (see contact info below).

4. How We Protect Your Information

We use physical, electronic, and administrative safeguards to protect your PHI and personal data. This includes encrypted storage systems, secure patient portals, and access limited only to authorized staff.

5. Sharing Your Information

We do not sell or disclose your information without your consent, except as outlined under HIPAA. We may share your data with:

Licensed providers and staff directly involved in your care within Journey Injection Lounge. You will be asked to sign a Medical Release form if you would like your records from Journey Injection Lounge to be shared with another medical provider.
Third-party service providers (e.g., electronic health record systems, booking platforms) under signed Business Associate Agreements (BAAs)
Legal entities or health authorities when required by law

6. Marketing & Communication

We may contact you with appointment reminders, service updates, and promotional offers. You may opt out of marketing communications at any time by contacting us directly.

We will never use or disclose your PHI for marketing purposes without your written authorization and consent, as required by HIPAA.

7. Cookies & Website Analytics

Our website uses cookies to personalize content, analyze traffic, and improve functionality. While these do not contain PHI, you can manage cookie preferences in your browser settings.

8. Policy Updates

We may revise this Privacy Policy periodically. The updated Privacy Policy will be posted on our website and reflected by an ‘Updated’ date.

9. Contact Us

If you have questions about this policy, want to exercise your HIPAA rights, or believe your privacy rights have been violated, please contact our Privacy Officer.

📍 Journey Injection Lounge

1980 E. 116th St. Ste. 125

Carmel, IN 46032

📧 journeyinjections@gmail.com